Privacy policy

Last updated: May 3, 2026

At Tulaba Island Co., your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store it.

📥 Information We Collect

When you visit our website or make a purchase, we may collect:

  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • Order history and interactions with our store

We may also collect non-personal information such as:

  • Browser type
  • Device information
  • Website usage (via cookies and analytics tools)

🛍️ How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your order
  • Provide customer support
  • Send updates, promotions, or emails (if you opt in)
  • Improve our website and customer experience

🔒 Payment Security

All payments are processed securely through trusted third-party providers (such as Shopify Payments, PayPal, etc.).
Tulaba Island Co. does not store your full payment details.

🍪 Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Understand how our website is used
  • Support marketing and advertising

You can choose to disable cookies through your browser settings.

📧 Marketing & Emails

If you choose to subscribe, we may send you emails about:

  • New products
  • Promotions
  • Updates from Tulaba Island Co.

You can unsubscribe at any time using the link in our emails.

🤝 Sharing Your Information

We only share your information when necessary, including with:

  • Payment providers
  • Shipping carriers (e.g., Australia Post)
  • Marketing platforms (e.g., email services)

We do not sell your personal information.

🛡️ Data Protection

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

👤 Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Request deletion of your data

To make a request, please contact us at:
📧 [your email here]

📍 Australian Privacy Compliance

Tulaba Island Co. operates in Australia and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

📩 Contact Us

If you have any questions about this policy or your personal information, please contact us:

📧 bula@tulabaislandco.com