Terms of service

By accessing or using our website, you agree to the following terms. Please read them carefully before making a purchase.

🛍️ General Conditions

By using this site, you confirm that you are at least the age of majority in your state or territory, or have given us consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone at any time for any reason.

🧾 Products & Services

We strive to present our products as accurately as possible. However:

  • Colours and images may vary slightly depending on your device
  • Product descriptions are subject to change at any time

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities of any products or services

💳 Pricing & Payments

All prices are listed in AUD and are subject to change without notice.

We accept secure payments through trusted third-party providers (such as Shopify Payments and PayPal).

📦 Orders

We reserve the right to refuse or cancel any order if:

  • There is a suspected risk of fraud
  • Incorrect pricing or product information is displayed
  • The product becomes unavailable

If your order is cancelled, we will notify you and issue a refund where applicable.

🚚 Shipping & Delivery

Shipping times are estimates only and may vary due to factors outside our control (such as carrier delays).

Tulaba Island Co. is not responsible for delays once your order has been shipped.

🔁 Returns & Refunds

Please refer to our Returns & Refunds Policy for full details regarding returns, exchanges, and refunds.

📥 Digital Products

All digital downloads are:

  • Delivered electronically
  • Non-refundable once accessed or downloaded

✍🏽 Personalised Items

All personalised or custom-made items are:

  • Made specifically for you
  • Non-refundable unless faulty or incorrect

🚫 Prohibited Use

You agree not to use our website:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To transmit harmful code or interfere with site functionality

⚠️ Limitation of Liability

Tulaba Island Co. is not liable for any:

  • Indirect, incidental, or consequential damages
  • Losses resulting from use of our website or products

All products are used at your own discretion.

🔒 Privacy

Your personal information is handled in accordance with our Privacy Policy.

🔄 Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

📩 Contact Information

For any questions regarding these Terms, please contact us:

📧 bula@tulabaislandco.com